Your new company Join a large-scale, high-profile infrastructure project based in Cooma, supporting critical operations within a complex and dynamic IT environment.This organisation brings together enterprise platforms, site-based infrastructure, and global support teams, offering a unique opportunity to work across a broad technology stack.
For candidates based outside the region, FIFO arrangements and accommodation support can be considered.
Your new role As a Level 2 IT Administrator, you will act as a hybrid in office IT generalist, primarily based in Cooma, with travel required every alternate week.
You will deliver a mix of end-user support, infrastructure support, and application administration.
Key responsibilities include:
Deliver Level 2 end-user and service desk support across hardware, software, and systems
Provide Level 1 support for key business applications such as Aconex, Primavera P6, Revit, Revizto, and SAP ECTR
Support infrastructure including networks, endpoints, and site connectivity (Level 2)
Troubleshoot and resolve issues across Microsoft 365, Windows, Azure, Citrix, and SAP environments
Coordinate with internal IT, DSI support teams, and third-party vendors to resolve incidents
Maintain documentation for systems, configurations, and support activities
Ensure IT systems meet security and compliance standards




Manage IT assets including hardware/software inventory and lifecycle
Support application administration including user access, configuration, and maintenance
Workload split:
End-user support: 50%
Infrastructure support: 30%
Application support: 10%
Asset management and administration: 10%
What you'll need to succeed
Proven experience in a Level 2 IT support or systems administration role
Strong troubleshooting skills across hardware, software, networking, and systems
Experience with Microsoft 365, Windows, Azure, Citrix, and general infrastructure
Ability to manage competing priorities in a hands-on, site-based environment
Strong communication skills and ability to collaborate with multiple support teams
Desirable experience
SharePoint
Primavera P6 Professional
Aconex
Autodesk Revit / Revizto
SAP ECTRLMS or specialist project management tools
Experience in construction, engineering, or project-based environments will be highly regarded
What you get in return
Salary package of $160,000 – $180,000 + super
Accommodation support where required
FIFO options available for non-local candidates
Opportunity to work on a major infrastructure project
Exposure to a broad and technically diverse environment
A hands-on role with strong ownership and autonomy
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📌 It Administrator (Cooma)
🏢 Rashi Joshi
📍 Cooma