THE ROLE
The Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.
Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.
Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
Housing Services Officers at Classification 2 are fully competent across the assigned housing functions and apply well-developed skills in all areas.
They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an workplace under general supervision.
ACCOUNTABILITIES INCLUDE
* Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.




* Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).
* Apply early intervention strategies to sustain tenancies.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online.
Attachments can be uploaded in .
doc, .
docx, .
pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs ()
Please apply to submit your interest in this position.

📌 Housing Services Officer (Melbourne)
🏢 Department Of Families, Fairness And Housing
📍 Melbourne