About the role
We're looking for a true Branch Manager to lead the Mackay branch of this impressive, service-based company. This is a hands-on leadership role with genuine ownership across P&L; performance, top-line revenue development, operational efficiency and the engagement of service teams and support functions. Suited to a commercially minded leader, the opportunity offers scope to influence branch performance, lift capability and drive growth in a key regional market.
Duties
Drive branch performance and operational efficiencies through a capable, customer-focused service team
Ensure the internal sales team is working at pace to maximise opportunities across the Mackay market
Bring sales and operations together to uncover current business opportunities, improve customer outcomes and drive repeat business
Lead with presence across the whole branch, setting clear expectations and building a high-performance culture
Take full responsibility for branch P&L;, using commercial insight to improve revenue, margin and service delivery
Skills and Experience
Strong branch, operations or general management credentials, ideally with experience leading both sales and service functions
Industry experience aligned to industrial services, field services or a related branch-based environment
Commercially savvy, with a strong understanding of sales,



revenue generation, operational delivery and customer retention
Demonstrated exposure to P&L; responsibility, budgeting and performance management
A visible, practical leader who can embed change, lift standards and drive best practice across a regional branch
Local Mackay market knowledge, or the ability to quickly build strong regional customer and team relationships, will be highly regarded
Benefits
National organisation with genuine career advancement opportunities
Attractive bonus component attached to branch performance
Opportunity to lead a key Mackay branch for an organisation recognised as a leader in its field
Business continually looking to grow, with a strong acquisition focus and appetite for ongoing improvement
About the company
This national organisation has a proud history and operates across the industrial services market, supporting customers across key regional and metropolitan locations including Mackay.
Culture
The business has evolved over the years to become the national organisation it is today, with plenty of examples of employees progressing their careers through the business. Leaders are given the autonomy to make decisions, build capability and shape strong outcomes at branch level.
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📌 Branch Manager (North Mackay)
🏢 Sharp & Carter
📍 North Mackay