End User Desktop Support – FIFO Role 6-Month Contract | Likely to Extend | FIFO – South Australia We are seeking an End User Desktop Support professional to provide hands-on IT support at a remote mining site.
This is a FIFO position with a 1 week on / 1 week off roster .
FIFO Roster Location: SA Roster: 1 week at site / 1 week off in Adelaide Shift: Thursday to Wednesday Hours: 12-hour shift Key Responsibilities Provide onsite Level 1 IT and desktop support Build, configure and deploy laptops and other IT hardware Troubleshoot desktop hardware, applications and connectivity issues Provide onsite Unified Communications and meeting room support Support desktop applications and assist users with technical queries Provide Guest Network support Log, manage and resolve incidents and service requests through ServiceNow/Service Desk Track incidents through to resolution with resolver teams Provide face-to-face updates to onsite users Perform daily meeting room and technology diagnostic checks Coordinate printer hardware, consumables and third-party maintenance Manage hardware failures,



replacement parts and physical hardware installation Maintain IT asset records and onsite equipment Perform other onsite IT support duties as required About You Experience in Desktop Support / Service Desk / IT Support Strong troubleshooting skills across hardware, software and applications Comfortable providing face-to-face onsite support Experience with laptops, printers, meeting room technology and network connectivity Familiarity with ServiceNow or similar ITSM platforms Strong communication and customer service skills Comfortable working 12-hour shifts in a FIFO mining environment Previous experience in a remote/site-based or mining workplace is highly regarded FIFO experience is preferred, but strong desktop support candidates with the right technical skills will also be considered.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on ************** or email ****** and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.
If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

📌 End User Desktop Support - Fifo Role (Adelaide)
🏢 Paxus
📍 Adelaide