Infosys BPM (), the business process outsourcing subsidiary of Infosys, was set up in April ****. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
Role: - Reporting Business Analyst (Tech BA – Reporting / BI / Data & Analytics)
Location: - Sydney
6-12 Months Full-Time Contract Role
NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.
JOB DESCRIPTION: -
Role Summary
The Reporting Business Analyst (Tech BA – Reporting) provides specialist business analysis capability across data‐intensive reporting and analytics initiatives within the
Collections and
Customer Assist Programs
.
The role is accountable for translating complex reporting, data migration, and downstream data requirements into clear, actionable artefacts that enable accurate, scalable, and trusted reporting outcomes across various systems and data platforms associated reporting and insight solutions.
Operating as an embedded member of a delivery squad, the role partners closely with
Product Owners, Solution Engineers, Business reporting teams, Data Platforms, and downstream data consumers
to ensure reporting solutions meet business, regulatory, and operational expectations.
Role Purpose
Deliver
trusted, timely, and actionable reporting outcomes
that support business and regulatory decision‐making.
Act as the bridge between business needs and technical delivery for reporting and analytics.
Ensure reporting requirements are clearly defined, traceable, and aligned to data standards, quality expectations, and platform constraints.
Enable scalable and sustainable reporting solutions through strong data analysis, data mapping, and documentation practices.




Key Responsibilities
Reporting & Data Analysis
Profile and analyse medium-large and complex datasets to support reporting, analytics, reconciliation, and regulatory outcomes.
Define, validate, and maintain
data mappings, reporting logic, and reconciliation rules
for data migration and downstream reporting.
Identify, investigate, and document
data quality issues
, gaps, and root causes, including remediation options and dependencies.
Support impact assessments for reporting and data changes across releases, migrations, and platform transformations.
Requirements & Delivery
Elicit, analyse, and document
business and technical requirements
related to reporting and data outcomes.
Translate requirements into
Jira user stories, acceptance criteria, and supporting artefacts
(e.g. data mapping, lineage, rules).
Support sprint delivery through clarification of reporting scope, assumptions, dependencies, and constraints.
Ensure reporting requirements are
traceable, testable, and aligned
to delivery objectives and regulatory expectations.
Stakeholder Engagement
Act as a key liaison between delivery squads and
Business reporting, and Data Platform teams
.
Collaborate with
Product Owners, Squad Leads, Solution Engineers, Testers, and Downstream Consumers
to ensure shared understanding of reporting outcomes.
Participate in working sessions, design discussions, requirement walkthroughs, and reporting‐focused forums.
Support communication of reporting changes, impacts, and risks to relevant stakeholders.
Governance & Assurance
Ensure reporting requirements align with agreed
data, platform, architectural, and security standards
.
Contribute to documentation required for
governance, approvals, audits, and change processes
.
Support release readiness activities by validating reporting changes prior to go‐live.
Assist with the creation and maintenance of
data lineage, artefacts, and knowledge transfer documentation
.
Delivery Context
Embedded within the
Data Reporting Squad
operating in the
Collections / Customer Assist ART
.
Supports initiatives across




the Collection Migration Art and Enterprise Customer Solution Programs
, with a strong emphasis on downstream reporting and data impacts.
Operates in a
scaled Agile / SAFe environment
, contributing to sprint planning, refinement, and delivery ceremonies.
Engages with both
onshore and offshore
contributors where applicable.
Skills & Experience
Strong experience as a
Technical Business Analyst
in data‐heavy or reporting‐focused environments.
Strong analytical skill and have experience in delivering medium complex data projects with a robust focus on
data quality, lineage, and reconciliation
between legacy and new systems.
Experience defining
data mappings, reporting logic, reconciliation rules, and data lineage
.
Advanced in
SQL, Python & Alteryx and Excel
.
Advanced documentation skills, including
user stories, acceptance criteria, and supporting artefacts
.
Strong stakeholder management skills with the ability to communicate effectively with both technical and non‐technical audiences.
Working knowledge of Agile delivery and tools such as
Jira and Confluence
.
Experience in working with Banking data warehouses (EDW, SGD, GDW and DDEP/ADAPT).
Exposure to
data warehousing and modelling concepts
(e.g. star and snowflake schemas).
Experience in collection data / credit risk data
Familiarity with
ETL/ELT pipelines
and reporting data flows (e.g. SSIS, cloud‐based orchestration).
Exposure to
cloud data platforms
such as
GCP and/or Azure
.
Experience in
financial services
, regulatory reporting, or large‐scale enterprise transformation initiatives.
Familiarity with
Agile / SAFe
ways of working.
Cloud certification (e.g.
Google Cloud Professional Data Engineer
) considered highly beneficial.
Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on ************ or email to
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📌 Associate (Sydney)
🏢 Infosys Bpm
📍 Sydney