At ECA Partners Pty Ltd, we're a close-knit growing team who are passionate about helping our clients. We pride ourselves on building genuine client relationships and providing personalised accounting, taxation and business advisory services.
As our practice continues to grow, we're looking for an experienced, Practice Administrator to become the operational heart of our business.
This is a varied, hands-on leadership role where you'll work closely with the team to ensure the smooth day-to-day running of the practice. You'll oversee our administration and client service functions, support our team, improve systems and processes, and help deliver an exceptional experience for both clients and staff.
If you enjoy taking ownership, leading by example and making a real difference in a small business environment, we'd love to hear from you.
About the Role
As the Practice Administrator, you'll be responsible for coordinating the daily operations of the practice while remaining actively involved in administration and client service.
Your responsibilities will include:
Managing the day-to-day administration and operations of the practice.
Coordinating workflow and monitoring job progress to help meet client deadlines.
Working closely with the Directors and accountants to improve efficiency and practice performance.
Managing client onboarding, engagement documentation and compliance processes.
Preparing client correspondence, reports and professional documentation.
Maintaining accurate client records and practice management systems.
Liaising with clients, the ATO, ASIC and other external stakeholders.




Assisting with invoicing.
Reviewing and improving administrative systems and procedures.
About You
You'll be an experienced administration professional who enjoys working in a collaborative environment and is passionate about delivering outstanding client service.
You'll be confident managing competing priorities, supporting people and finding practical solutions to improve the way a business operates.
Ideally, you'll have:
Previous experience in a Practice Administration, Client Services, Office Manager or Operations role.
Experience working within a public practice accounting firm.
Experience using Practice Management Software as well as Corporate Affairs Software
Strong organisational and time management skills.
Excellent written and verbal communication skills.
High attention to detail and strong problem-solving ability.
Confidence leading and supporting a small administration team.
A proactive, positive and collaborative approach.
The ability to build strong relationships with clients and colleagues.
A genuine desire to contribute to the success of the practice.
Why Join Us?
We're proud to offer a workplace where people enjoy coming to work.



We're a contemporary accounting and advisory practice that values professionalism, integrity and genuine relationships. Our team works collaboratively, embraces technology and is committed to continually improving the way we support our clients.
As a valued member of our team, you'll enjoy:
Onsite parking.
Barista made coffee.
Lunch provided on Fridays.
A health and wellbeing allowance.
A wonderful office environment with a lovely team.
The opportunity to have a full ownership and influence on the way the practice operates.
A varied role with genuine responsibility and autonomy.
Ongoing professional development and learning opportunities.
Modern cloud-based systems and technology.
A stable and growing firm with an excellent local reputation.
Flexible working arrangements (where appropriate).
A workplace that values initiative, teamwork and continuous improvement.
What Success Looks Like
Within your first 12 months, you'll have:
Become the operational hub of the practice.
Built strong relationships with clients, and team members.
Improved administrative systems and workflows.
Enhanced the client experience through effective and responsive service.
Created greater visibility over workflow and deadlines.
Supported the team by taking ownership of the firm's day-to-day operations.
Fostered a positive, organised and collaborative workplace culture.
If you're looking for a role where you can make a meaningful contribution, take ownership and grow with a progressive accounting firm, we'd love to hear from you.
#J-*****-Ljbffr

📌 Practice Administrator (Melbourne)
🏢 ECA Partners
📍 Melbourne