Primary Location
VIC - Clayton
Job Description Summary
An exciting opportunity for a Maintenance Manager to join Service Stream's Gas business
About the Role
Service Stream's Utilities division are currently seeking a Maintenance Manager to join our growing company. To manage client and stakeholder engagements, ensuring that contractual KPI's are met, budget is achieved, and operations are performed in accordance with compliance and regulatory requirements. As a key member of the Maintenance & Services Manager's senior leadership team SLT, you will be comfortable presenting at all levels while not afraid to roll-up your sleeves to test a theory or check the effectiveness of your people, systems, and process performance in the field.
Nature of position:
Permanent, Full Time
Location:
Clayton, VIC
Reporting Line:
Maintenance & Services Manager
Key Responsibilities
Provide strong and effective leadership for Service Stream's field staff ensuring cohesion and collaboration with the view to establish an environment of empowerment, accountability, performance and achievements
To develop a team spirit and promote a high level of employee morale by encouraging a sense of responsibility, communicating all relevant information effectively and dealing with personnel concerns as they arise
To maintain a properly trained and motivated workforce through recruitment, inductions, training, job instructions, appraisals and counselling
To set and maintain high standards of work performance and discipline by ensuring workers know and understand all relevant rules, procedures, practices and policies. To take appropriate action to correct where necessary
Manage the performance of all field staff and undertake annual performance reviews
Create and implement individual development plans for field staff (as required)




Support and develop field resources to continually improve across technical, safety, quality, environment capabilities and as a minimum meet legislative and customer requirements
Develop capability within the organisation to enable Service Stream's strategic growth into new sectors through ongoing workforce planning, staff development programs and recruitment
Development of work crews to optimise work methods through the development and implementation of procedures and techniques to ensure work is carried out in the safety and most efficient manner
Continually assess methods of work and make suggestions and recommendations for improvement
Manage recruitment and selection of personnel to meet Service Stream's program requirements
Manage succession planning of resources
Manage Enterprise Bargaining Agreement process;
Manage labour to maintain excellent productivity and industrial relations;
Drive safety performance and culture in the field by demonstrating absolute commitment to safety
Promote a safe working environment, preventing accidents and injuries to the public and employees by training and supervision of personnel to identify and eliminate hazards, carry out proper work practices, meeting all legislative requirements and facilitating the use of safe work practices
Undertake HSEQ activities such as Toolbox Meetings, Safety Leadership Walks, Hazard Observations, JSA's,
audits, incident investigations, etc, as required;
About You
Experience in field services-based business within the Utilities industry preferable




Previous experience in management of personnel
Previous experience in management and planning of a workforce
Proven ability to plan, organise and schedule resources to achieve efficient operations
Ability to manage complex logistics and affirmative decision making
Innovative thinking
Assertive communication that earns the respect of the workforce
Intermediate Microsoft Word, Excel PowerPoint & Outlook;
Proven ability to effectively lead, manage and motivate a large workforce
Proven ability to plan, organise and schedule resources to achieve efficient activities and operations of maintenance and construction activities
Strong verbal and written communication skills
Professionalism and confidence when dealing with clients and other external parties
About Us
Service Stream is an equal prospect ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities.
Service Streamdoes not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.
Department
Field Services
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📌 Maintenance Manager (Victoria)
🏢 Service Stream
📍 Victoria