Advisor Security Technology
Salary: Service NSW 7/8 ($105,986 to $124,957 plus superannuation)
Location: Haymarket - Full-Time office attendance for the first 3 months to support onboarding and training, followed by minimum 3 days per week in office requirements
Employment Duration: Full-Time Ongoing
Do you thrive in a fast-paced security environment where technology, problem-solving and operational excellence come together?
About the role
As the security technology subject matter expert, you'll oversee and monitor electronic security systems across multiple locations, providing real-time support and guidance to ensure incidents are identified, managed and resolved effectively.
Working closely with internal stakeholders, service providers and security partners, you'll help maintain, improve and optimise security technology systems that support the safety and security of Service NSW operations.
Essential Requirements
Current driver's licence and ability to travel as required
Cert IV Security Risk Management or Equivalent Industry Experience
NSW Security Licence Class 1E and 2C minimum or willing to obtain
What you'll be doing:
Monitor and manage security technology systems across Service NSW locations and hub
Support incident response activities by providing real-time security information and technical expertise
Maintain and troubleshoot electronic security systems including CCTV, alarms and access control platforms
Partner with stakeholders, vendors and service providers to ensure system performance and operational readiness
Assist with system upgrades, improvements and technology enhancement initiatives
Contribute to compliance, reporting and documentation requirements
Support procurement and administrative activities relating to security technology programs
Participate in site visits and travel across NSW as required
What we're looking for:




Minimum 5 years' experience working within security technology, security operations or electronic security environments
Strong technical knowledge of:
CCTV systems
Intrusion alarms
Access control and security management systems
Experience monitoring and responding to security incidents within a control room, operations centre or similar environment
Excellent stakeholder engagement and problem-solving skills
Ability to work effectively under pressure and manage competing priorities
Experience with procurement processes, compliance, vendor management and reporting will be highly desirable, however, these are not essential requirements.
Salary Grade 7/8, with the base salary for this role starting at 109,166 base plus superannuation
Closing Date: Thursday 20th, August **** (9:59am)
Careers at Department of Customer Service (DCS) gives you the chance to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact .
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For enquiries relating to recruitment please contact Marina Hana via .
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📌 Advisor Security Technology (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney