About Maranoa Regional Council: Maranoa Regional Council is an inclusive, proud and connected community, attracting and embracing opportunity to forge a robust future for generations to come.
We support our individual communities to grow while building one strong connected region that partners with people, business and industry to thrive.
Discover the Maranoa Region:HOME - Roma Queensland
Why it is worth working at Maranoa Regional Council?
Permanent, Full-Time Position
Stream A, Level 4 - $74,****** per annum
Maranoa locality allowance $***** per fortnight
Work a 9-day fortnight with a Rostered Day Off.
Access Long service leave after seven (7) years
Five weeks of annual leave annually
Ten weeks (full pay) paid parental leave, twenty weeks (half pay) paid parental leave
Three weeks sick leave annually
Salary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)
Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.
Discounted Gym Memberships at PCYC and Snap Fitness
Discounted Health Insurance through Bupa
About the Role
To provide administrative support within the Planning,
Building and Development Services Team by assisting with customer requests,
processing planning, building and plumbing development applications and
correspondence, maintaining records and information databases.
Key Responsibilities
Planning, Building and Plumbing and Development Compliance
Receive,
monitor and process over the counter, written and telephone enquiries,
complaints and applications relating to the functions of the team and provide informed advice.
Compile
and record development applications and approvals in print and electronic
formats, including entry of current and historical records in Council databases.
Maintain
a high level of confidentiality in the handling of all applications, enquiries
and complaints.
Provide
administrative support to the team,



including processing correspondence,
reports, notices and other documentation.
Prepare
statutory notices and correspondence relating to the functions of the team.
Arrange
meetings and inspections relating to the team's functions.
Assist
with the investigation of complaints and ongoing compliance matters, including
inputting and maintaining information in Council registers and compliance files.
Assist
with the implementation of audits, campaigns and programs, including media communications,
scheduling inspections and reporting activities.
Assist
with the upkeep, improvement and implementation of Council's information
resources, including factsheets, guidelines, website information, media
communications and policy development.
Process
application fees and refunds relating to relevant applications.
Support
and assist the team with the completion of strategic projects.
Customer Service
Provide
high quality, proactive customer service for internal and external Council
customers via phone, email and in person.
Enter
customer requests received via telephone, email and in person and monitor and
update with actions taken as required.
Liaise
with customers to provide updates and seek additional information where
required.
Monitor
progress reports and assist the department with responding to and "closing out'
customer requests.
Maintain
accurate records of customer requests within Council's Customer Request System.
Administration Functions
Prepare
and review a wide range of documents including reports, correspondence, forms
and flyers as required by the department.
Assist




in the creation and maintenance of files whether electronic and/or hardcopy to
ensure full audit compliance.
Provide
courteous and efficient administrative service to internal and external
customers.
Research
and collate information, undertake legislative searches and compile data and
statistics.
Assist
with the coordination and preparation of meetings and recording minutes.
Contribute
to the maintenance of Council's business systems including but not limited to
Authority and Council's record management system.
Perform administrative
tasks to support departmental:
o Workload scheduling
(maintaining & updating calendars, meeting requests etc.)
o Resourcing, including
Departmental budget (requisitions and payments)
Monitor
and review Council Resolution correspondence and Action Status and follow up on
outstanding items as directed by department leaders.
Assist
with project administration as required by department leaders.
For full details of this position, please ensure you download the attached Position Description, which provides the detailed responsibilities and required skills, experience and qualifications.
How to Apply:
Covering
letter stating why you are interested in the position.
Current
resume (CV).
Address
the questions presented in the application form.
Additional Information
MRC reserves the right to close or withdraw vacancies before
the advertised closing date, or extend the closing date, without prior notice.
The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.
For more information:
Website: Telephone: 13•• ••• 662
Maranoa Regional Council is an equal opportunity
employer, and we encourage applications from candidates of all backgrounds.
We
actively support diversity and inclusion in our workplace

📌 Administration Officer – Building & Planning (Mount Isa)
🏢 Maranoa Regional Council
📍 Mount Isa