Reece Group is seeking a customer-focused IT Operations Specialist to support team members across branches, support centres and warehouses in Australia. You'll resolve incidents and service requests, act as escalation for complex issues, and manage tickets in ServiceNow with attention to detail and care.
The role emphasizes problem-solving, rapid incident resolution, and contributing to knowledge sharing while maintaining excellent customer service and collaboration with diverse teams.
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📌 It Operations Specialist (Level 2) — Elevate User Support (Sydney)
🏢 Reece Group
📍 Sydney
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