The Nominal Rolls team sits within the Data Connect Section, which forms part of the Data & Insights Branch in the Technology, Digital and Data Division.
The Nominal Rolls team plays a unique role within DVA by supporting both commemorative outcomes and data stewardship.
The team maintains the World War Two, Korean War, Vietnam War and Preliminary Gulf War Nominal Rolls, ensuring they remain accurate, accessible and respectful records of service.
Team members undertake detailed research and evidence validation, respond to requests for inclusions and amendments, and liaise with organisations such as the Department of Defence, National Archives of Australia and the Australian War Memorial.
The Senior Nominal Rolls Officer supports the delivery of DVA's Nominal Rolls program through management of day-to-day operations, complex research activities and stakeholder engagement.
The role provides technical expertise, mentors APS 4 officers and supports the APS 6 Team Leader in delivering strategic projects and operational priorities.
Operating under limited direction, the APS 5 exercises sound judgement in managing complex enquiries, maintaining data integrity and delivering high-quality written products.
It is highly desirable to have experience in records management, archives, and/or Australian military history, including the ability to research, interpret and manage historical records, and work with cultural institutions.
The key duties of the position include:
Coordinate the day-to-day delivery of Nominal Rolls services, including workflow management, enquiry handling and service delivery.
Research, analyse and interpret historical military service records from Defence, the National Archives of Australia and the Australian War Memorial.




Respond to enquiries from veterans, family members, researchers, media representatives and government agencies.
Maintain quality assurance processes, monitor service standards, and identify and escalate emerging risks and issues.
Train and mentor staff, contribute to procedures and guidance material, and provide technical advice on complex cases.
Eligibility
Under section 22(8) of the Public Service Act ****, employees must be Australian citizens to be employed in the Australian Public Service (APS).
All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance.
The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
The successful candidate will be required obtain and maintain a Baseline Vetting (AGSVA) security clearance.
NotesThis recruitment process is being used to fill ongoing and/or non-ongoing position/s.
For more information about the role, please see the Candidate Information Pack.
A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.
Successful applicants engaged into the APS will be subject to a probation period.




DVA embraces and fosters a culture that supports diversity, inclusion and respect, where people are empowered to fulfil their potential.
We welcome people with diverse skills, experiences, perspectives and backgrounds.
We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds.
Take on a rewarding, varied, and broad career with an Australian Public Service Department that can bring balance and flexibility to your working life, while supporting you to stay connected to your community.
DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.
Getting to know the Department of Veterans' AffairsThe Department of Veterans' Affairs (DVA) exists to fulfil the nation's duty to support our serving and ex-serving Australian Defence Force members and their families.
We do this through programs of care, compensation, commemoration, income and Defence support services.
Our aim is to enhance self-sufficiency, quality of life, financial wellbeing and community recognition for those we support.
DVA is both a policy and service delivery agency.
We have solid relationships with Australian ex-service organisations, Federal and State Government agencies and the veteran community.
DVA's vision is to honour veterans, and empower them and their families to continue life after service, within a society that understands and values their military service and their ongoing contribution to the community.

📌 Senior Nominal Rolls Officer (Canberra)
🏢 Australian Department of Veterans' Affairs
📍 Canberra