Service Delivery Team Leader
Devonport/Burnie, TAS | Hybrid Role | Home Office Based + Community & Team Connection
Lead from home.
Stay connected.
Make a difference every day.
Imagine a role where you can start your day from your home office, stay connected with your team and community, and know that the work you do genuinely helps people live safely, independently and with dignity.This is more than a typical leadership role — it's a chance to enjoy genuine flexibility while staying closely connected to your team and the community you support.
Working primarily from your home office, you'll balance autonomy with meaningful face-to-face engagement, including time in the field supporting your team, visiting clients' homes, leading in-person team meetings, and responding to operational needs as they arise.If you love leading people, building relationships and creating positive outcomes while enjoying flexibility and autonomy, this could be the role you've been looking for.
Why you'll love this role
Hybrid flexibility – work primarily from your home office while staying connected to your team and community
Meaningful team connection – enjoy flexibility without losing the support and collaboration of a connected leadership team
Leadership without the roster headaches – focus on leading people, outcomes and quality rather than scheduling
Autonomy with support – work independently while being backed by strong operational and leadership networks
Purpose-driven work – make a genuine impact in the lives of older Australians and their families
The best of both worlds – enjoy home-office flexibility while staying connected through meaningful face-to-face support with your team and community
Why this role matters




Every day, our clients rely on home and community supports to help them remain secure, independent and connected.
As a Service Delivery Team Leader, you'll be the trusted leader helping ensure services are delivered with care, consistency and quality.Your focus is where it should be — people, quality and outcomes.
What you'll be doing
Coaching, mentoring and supporting Support Workers with clear expectations and guidance
Leading performance conversations and helping team members grow and succeed
Providing in-person, face-to-face support and coaching to your team as needed
Building strong relationships with your team, clients and stakeholders
Partnering with the Scheduling team to support efficient service delivery
Managing service delivery issues calmly and effectively
Ensuring quality, safety and compliance standards are met
Maintaining accurate documentation and operational records
Who we're looking for
Experience leading teams within aged care, disability or community services
Lead with empathy, accountability and confidence
Enjoy supporting and developing people
Thrive in fast-paced environments
Comfortable navigating policies and performance conversations
Committed to safe, person-centred services
Essential requirements:• Certificate IV in a Community Care field or equivalent leadership experience• Current Driver's Licence• Willingness and ability to travel locally as required
Ready to lead with purpose?
If you're looking for a role where you can lead people, enjoy genuine flexibility, stay connected to your team and community, and make a meaningful impact every day, we'd love to hear from you.Apply today and tell us what excites you about this opportunity.

📌 Service Delivery Team Leader - Devonport/Burnie (Victoria)
🏢 Integratedliving
📍 Victoria