Permanent Part-Time | ******* hrs/fortnight| Business Support Officer (Hospital)hybrid work options, competitive hourly pay, and a supportive national networkA role with real purpose in a kind aand caring team environment
Are you an experienced administrator who thrives on organisation, enjoys variety, and takes pride in keeping operations running seamlessly?
Animal Emergency Service (AES) Canberra is seeking a proactive and highly organised Business Support Officer to support the day-to-day operations of our busy emergency veterinary hospital.
This is a unique opportunity to combine your administration expertise with meaningful work that helps ensure pets receive life-saving emergency and critical care when they need it most.
Why Join Animal Emergency Australia (AEA)?
At AEA, we are Australia's leading emergency and critical care veterinary network, united by a shared purpose: delivering better outcomes for pets, their families and our people.
With more than 800 team members nationwide, we're building a workplace where collaboration, growth and genuine care are at the heart of everything we do.
What You'll Love About This Role
Hybrid working arrangements offering flexibility and work-life balanceCompetitive pay of $35–$40 per hour plus superannuationPurpose-driven work supporting a hospital that makes a real difference every daySupportive leadership and cooperative team cultureCareer development opportunities within a growing national organisationEmployee wellbeing and recognition programs
Kindness, Ownership, Transparency, Teamwork and Growth.
About The Role
Reporting to the Hospital Operations Manager (or Hospital Administrator/Hospital Director), you will provide broad administrative and operational support across the hospital.




This is a varied role that requires robust organisation, initiative and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities Include
Providing administrative support to hospital leadership and operational teamsCoordinating schedules, records, documentation and operational reportingSupporting onboarding activities and training coordinationAssisting with rostering and team administration where requiredManaging inventory ordering, stock tracking and equipment repair coordinationSupporting invoice processing, reconciliations and expense managementMaintaining WHS, training and compliance recordsCoordinating communication between hospital teams, vendors and support functionsTracking actions, projects and operational follow-ups to ensure deadlines are met
About You
We're looking for someone who enjoys being the person others rely on to keep things organised and running smoothly.
You'll Ideally Bring
Previous experience in administration, business support, operations or office coordinationExcellent organisational and time-management skillsStrong attention to detail and follow-throughExceptional communication and stakeholder management abilitiesConfidence using Microsoft Office and business systemsThe ability to prioritise competing tasks in a busy environmentA proactive, solutions-focused approachExperience with inventory management, accounts administration or WHS coordination will be highly regarded
Join a Team That Matters
This is more than an administration role, it's an opportunity to contribute to an organisation dedicated to improving lives through exceptional veterinary emergency care.
If you're looking for a role where your organisational skills will have a real impact and where you'll be supported to grow your career, we'd love to hear from you.
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📌 Business Support Officer (Canberra)
🏢 Animal Emergency Australia
📍 Canberra