Employment Type: Permanent Part Time

Position Classification: Administrative Officer Level 3

Location: Nepean Hospital

Remuneration: $35.84 - $36.96 per hour

Hours Per Week: 19

Requisition ID: REQ664901

Applications Close: 27/08/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney's western suburbs, providing world-class clinical facilities, services, and care.

We are seeking a proactive Bookings Officer to play a key role in ensuring patients are scheduled efficiently and treated as quickly as possible. This role will support effective waitlist management by coordinating and booking patients in line with Ministry of Health (MoH) guidelines. Your work will directly contribute to ensuring patients move through the system smoothly and receive the care they need without unnecessary delays.





The successful incumbent will be responsible for managing patient appointment scheduling, maintaining accurate patient records, and providing a welcoming and qualified point of contact for patients, clinicians and internal stakeholders. You will work closely with clinical and administrative teams to ensure bookings are accurate, timely and aligned with service requirements while maintaining confidentiality.

If you're ready to make a meaningful contribution to patient care while building your career in healthcare administration, we'd love to hear from you. Apply now and become part of the dedicated team at Nepean Hospital!

Benefits available to eligible NBMLHD employees

Opportunity for extra tax savings through Salary Packaging

Novated Leasing

Great education opportunities through Education Training Service which offers over 110 courses each year

Access to our Employee Assistance Program (EAP) for staff and family members

Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals,



and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here

For assistance with applying through the NSW Health Career Portal please .

What you will bring to the role * Previous experience in hospital Front line services and or health care systems, with demonstrated commitment to Quality and patient focused services.

- Well-developed interpersonal skills including ability to communicate effectively with medical staff, managers and staff both verbally and written.
- Demonstrate ability to work autonomously and in a multidisciplinary team environment with minimal supervision.
- Demonstrate ability to problem solving, decision making and negotiating skills in a high pressured busy and demanding environment.
- Proficient understanding and use of Medical Terminology.
- Demonstrated computer literacy including efficient keyboard and data entry skills with accuracy and attention to detail. Show an ability to maintain electronic and hard copy documents / data bases.
- Proficient use of Patient Administration Systems and understanding of NSW Ministry of Health policy and procedures relating to Waitlist Management.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

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For role related queries or questions contact Matilda Forkuo-Dwomoh on

📌 Bookings Officer (Kingswood)
🏢 NSW Health
📍 Kingswood