Job Description

Revival Group Pty Ltd – Burleigh Heads QLD

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Window Revival specialise in the skillful repair of sliding doors, windows, and screens. Our mission is to provide top-notch solutions and offer a range of services such as roller & track replacement, replacing handles & lock, and refelting & remeshing, among others.

We take pride in our outstanding work, creative problem-solving, and commitment to delivering excellent customer service.

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Window Revival specialise in the skillful repair of sliding doors, windows, and screens. Our mission is to provide top-notch solutions and offer a range of services such as roller & track replacement, replacing handles & lock, and refelting & remeshing, among others.

We take pride in our outstanding work, creative problem-solving, and commitment to delivering excellent customer service.

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About the Role

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We are actively expanding our team to cover the Gold Coast region, seeking individuals who embody a "can-do" attitude, honesty, trustworthiness, and excellent people skills.

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This is a technician/skilled handyman position, with a focus on repairing sliding doors, windows and screens. Your responsibilities include:

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- Technical Repairs:/n

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- Expertly servicing and repairing various sliding doors and windows, such as glass sliding doors, screen doors, sliding windows, and double-hung windows.

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- Customer Interaction:/n

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- Visiting customers at their locations to perform on-site servicing and repairs, establishing a friendly rapport.

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- Handling payment transactions efficiently during service visits.

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- Assessment and Quoting:/n

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- Conducting in office assessments to evaluate the extent of necessary repairs.

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- Providing customers with accurate repair quotes and estimates.

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- Data Management:/n

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- Efficiently using our technician portal to manage and update essential information.

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- Coordination with Head Office:/n

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- Scheduling —Collaborating with head office to update and coordinate job schedules.

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- Stock ordering— Communicating with the head office to place orders for inventory and supplies as needed for the business.

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- Quote pricing— Working with the head office team to determine and finalise pricing for quotes provided to customers.

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- Customer payment/enquiries — Handling customer inquiries related to payments and assisting with resolution, as well as relaying relevant information to head office.

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- Vehicle Maintenance:/n

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- Ensuring the company vehicle is well-maintained, both externally and internally, with all necessary tools and equipment stocked.

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- Teamwork and Adaptability:/n

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- Collaborating with fellow technicians when required to efficiently complete tasks.

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- Adapting to additional responsibilities as the job demands.

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Requirements

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To do this job well, you need to have:

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- A valid manual Australian driver's licence.

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- Experience in sliding door, window & screen repairs is an advantage.

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- Suit glazier or carpenter - would be an advantage.

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- A team player with well-developed interpersonal and communication skills.

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- A commitment to providing outstanding customer service.

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Benefits

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- Competitive compensation and opportunities for advancement.

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- Ongoing professional development and training.

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- Access to a well-maintained company vehicle.

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- Diverse repair scenarios for continuous learning.

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If you have a knack for hands-on work and can operate independently or as part of a team, this could be the job for you.

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Join us, and let's make sliding doors and windows work like new again, one satisfied customer at a time!

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📌 Technician/Handyman (Gold Coast)
🏢 Revival Group
📍 Gold Coast