Sundown Villas Canberra is looking for an experienced and reliable Casual Receptionist to join our friendly team. This role is primarily weekend-based, with additional weekday shifts available as required.

We're looking for someone with previous accommodation reception experience who can work independently, deliver outstanding guest service, and confidently manage front office operations.

What You'll Be Doing

Welcoming guests and managing check-ins and check-outs

Answering phone calls and responding to email enquiries

Processing reservations and updating guest details in NewBook RMS

Completing end-of-day and night audit procedures

Processing payments and balancing daily transactions

Assisting guests with enquiries and resolving issues professionally

Maintaining a welcoming and organised reception area

Supporting general administrative and front office duties

What We’re Looking For

2–3 years' experience in a hotel,



motel, serviced apartment, or accommodation reception role

Experience using NewBook RMS or similar

Excellent communication and customer service skills

Robust attention to detail and organisational skills

Ability to work independently and remain calm in a busy workplace

Availability to work weekends, public holidays, and occasional weekday shifts

What We Offer

Flexible hours with a weekend-focused roster

Supportive and friendly team environment

Opportunity to work independently in a well-established accommodation business

Competitive hourly rates based on experience

If you have accommodation reception experience and are confident using NewBook RMS, we'd love to hear from you.

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📌 Casual Receptionist (Canberra)
🏢 Lincoln Place
📍 Canberra