Thornton Medical Centre is seeking a dedicated Medical Receptionist/Administrator to join our team on a part-time basis . Based in Thornton, NSW 2322 , this role is fundamental to the smooth operation of our medical practice. As the first point of contact for our patients, you will be responsible for creating a welcoming environment whilst managing administrative functions that keep our practice running efficiently. This position offers the perfect opportunity to work in a healthcare setting where your organisational skills and patient-focused approach will make a real difference to both our patients and clinical staff.

Key responsibilities

- Greeting patients upon arrival and managing administration tasks at the reception desk in a professional and courteous manner
- Scheduling and confirming patient appointments using practice management software
- Processing patient registrations and updating medical records with accurate and current information
- Handling telephone enquiries and directing calls to appropriate staff members
- Managing patient billing, processing payments and handling insurance documentation
- Maintaining confidentiality and adhering to privacy regulations and health information standards
- Performing general administrative duties including filing, photocopying and data entry
- Assisting clinical staff with administration tasks as required
- Maintaining a clean and organised reception area and practice environment
- Supporting the practice with reception coverage during peak periods and staff absences

What we're looking for

- Previous experience working in a medical or healthcare reception environment,



or in a similar administrative role
- Strong organisational and time management skills with the ability to prioritise multiple tasks effectively
- Excellent communication skills, both written and verbal, with a professional and empathetic approach to patient interactions
- Proficiency with practice management software (Best Practice preferred) and general computer skills including Microsoft Office applications
- A keen eye for detail and accuracy when handling patient records and administrative documentation
- The ability to work independently and as part of a team in a fast-paced healthcare environment
- A commitment to maintaining confidentiality and understanding of health information privacy compliance
- Customer service orientation with a genuine interest in supporting patient wellbeing
- Flexibility and adaptability to meet the varying demands of a medical practice
- Current knowledge of medical terminology is advantageous

About us

Thornton Medical Centre is a trusted healthcare provider serving the local Thornton community. Our mission is to deliver compassionate, high-quality medical care to our patients. We are committed to creating a welcoming and qualified healthcare environment where patients receive comprehensive medical services from experienced and caring healthcare professionals. Our practice values integrity, patient-centred care, and teamwork, and we strive to be a pillar of health and wellness in our community. Thornton Medical Centre is dedicated to fostering a positive workplace culture where staff feel valued and supported in delivering excellent patient care.

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📌 Medical Receptionist (Maitland)
🏢 Thornton Medical Centre
📍 Maitland