Department of Government Services – Melbourne VIC

The Payroll SME provides subject matterexpertise, analysis,designand advisoryexpertiseacross core Human Capital Management platforms, including Employee Central (EC), Onboarding (ONB), Learning Management Systems (LMS), and other SuccessFactors modules.

Key Accountabilities

Deliveraccurateandtimelyfortnightly payroll processing, including leave, allowances, deductions, superannuation, tax,timesheetsand terminations,in accordance withlegislation, the VPS Enterprise Agreement and departmental policies.

Maintain the accuracy and integrity of employee information in SAP SuccessFactors and ensure payroll, personnel and work records are complete,accurate,secureand appropriatelyretainedin accordance withlegislative and departmental requirements.

Provideaccurate, well-researched andtimelyadvice to employees and managers on payroll, employmentconditionsand benefits, resolving queries effectively through service management systems such as Salesforce.

Support the Payroll Manager, Service Leads and Payroll Advisers to achieve payroll production timelines and quality outcomes,demonstratingeffective communication, collaboration,flexibilityand problem-solving.

About You

To be successful in this role, you will need topossessthe followingattributes:

Stakeholder Engagement and Influence- Proven ability to build andmaintainstrong working relationships with senior stakeholders, including HR, payroll,vendorsand technical teams. Demonstrated experiencerepresentinguser needs in governance and delivery forums,providingauthoritative advice, influencingoutcomesand resolving complex issues throughappropriate escalationpathways.





Delivery within Complex Governance Environments-Demonstratedexperience contributing to the delivery of complex HCM initiatives, balancing scope, risk,qualityand timelines whileoperatingwith a high degree of autonomy. Strong understanding of working within established governance, assurance and whole‑of‑government frameworks.

Systems Thinking:Formulates potential courses of action to achieve objectives based on an in-depth understanding of the business environment and its systems; champions system thinking across theorganisationand VPS more broadly acting as a thought leader in this area; establishes an integrated perspective of theorganisation’ssystems and identifies the leverage points where intervention will add value

Critical Thinking and Problem Solving:Considers a broad range of topics (beyond immediate area of work), works across government and at senior levels to develop and deliver sustainable solutions

This role is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.

For more information, please seethePosition Description

Other relevant information

To be eligible for appointment to this role, applicants willpossesscorresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/Current Zealand citizen or an Australian Permanent Resident.Preferred applicants will be requiredto undertake pre-employment screening. DGSactively promotes diversity,inclusionand an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles atDGScan be workedflexibly,however it may differ from role to role.

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📌 Payroll SME (Melbourne)
🏢 Department of Government Services
📍 Melbourne