- Managing major customer accounts and driving collection outcomes.
- Following up overdue accounts to achieve monthly collection targets.
- Investigating, logging and resolving account disputes in collaboration with internal stakeholders.
- Monitoring customer accounts to ensure timely allocation of payments and credits.
- Liaising with Commercial Managers, Business Managers and customers to resolve outstanding issues.
- Preparing recommendations relating to legal recovery action, refunds and write-offs.
- Maintaining accurate customer records and account notes within internal systems.
- Assisting with month-end reporting activities.
- Supporting and mentoring less experienced team members where required.
- Building strong relationships across finance, operations and customer-facing teams to improve collection performance.

- Managing major customer accounts and driving collection outcomes.
- Following up overdue accounts to achieve monthly collection targets.
- Investigating, logging and resolving account disputes in collaboration with internal stakeholders.
- Monitoring customer accounts to ensure timely allocation of payments and credits.
- Liaising with Commercial Managers, Business Managers and customers to resolve outstanding issues.
- Preparing recommendations relating to legal recovery action, refunds and write-offs.
- Maintaining accurate customer records and account notes within internal systems.
- Assisting with month-end reporting activities.
- Supporting and mentoring less experienced team members where required.




- Building strong relationships across finance, operations and customer-facing teams to improve collection performance.

Manage high-value accounts for a leading national organisation

Autonomous role with strong stakeholder engagement

A successful Credit Controller should have:

- A minimum of 4 years' experience in credit control, accounts receivable or a similar finance role.
- Strong knowledge of credit management and accounting principles.
- Tertiary qualifications in Accounting, Finance or a related discipline (preferred).
- Excellent stakeholder management and communication skills.
- Proven ability to manage competing priorities and meet deadlines.
- Strong problem-solving and dispute resolution capabilities.
- A customer-focused approach with the ability to build rapport and maintain positive relationships.
- High levels of resilience, accountability and attention to detail.
- A collaborative, reliable and professional work ethic.

Our client is a well-established organisation with a strong reputation for delivering exceptional service and maintaining long-term customer relationships.

- Competitive salary ranging from $80,000 to $90,000 + Super
- Opportunity to manage a high-profile portfolio of key customer accounts.
- Exposure to senior stakeholders across finance, commercial and operational functions.
- Supportive and collaborative team workplace.
- Ongoing career development and progression opportunities.
- A culture built on integrity, customer service excellence and continuous improvement.

#J-18808-Ljbffr

📌 Credit Controller (City of Blacktown)
🏢 Michael Page
📍 City of Blacktown