Planning | Scheduling | Customer Service

Be part of a leading fire safety team and put your planning, organization, and customer service skills to work keeping projects on track and delivering results on time

Wenowhave anexcitingopportunity foraPlanning Coordinator– Victoria to join our well-established team.

Based inMount Waverley,this role is ideal for someone who excels at scheduling and coordination, ensuring customer service and repair activities are completed in a timely manner.

You will be responsible for developing planning activities and schedules while working closely with internal teams to keep operations running smoothly.

Why you will love working with us

- Full-time permanent role with working from home / office flexibility
- Work closely with a supportive and collaborative operations team
- Enjoy variety in your day, balancing scheduling, coordination, and customer interaction
- Play a key role in ensuring projects and service activities are delivered on time
- Take the next step in your career with a energetic planning and coordination role

What you’ll actually be doing

- Schedule and coordinate maintenance, repairs and installation work.
- Deliver excellent customer service to internal and external customers.
- Work closely with planners, technicians and operational teams to keep jobs running smoothly.
- Manage work orders, invoicing,



stock allocation and other administrative tasks.
- Monitor schedules, maintenance dates and asset records to ensure accuracy.
- Prepare reports and provide updates on planning and operational performance.
- Maintain accurate records, support process improvements and assist with team coverage when required.

About You

- Extremely strong problem-solvingskills
- Ability to multi-task and handle competing deadlines and priorities
- High levelorganisational andcommunication skills
- Being able tobeflexible andadapt to changingsituations/work schedules
- Experience in supporting internal & external customers witha high levelof customer service
- A current Driver's Licence
- Experience within the fire protection industry will be highly regarded but is not essential.

About Us

United Safety & Survivability Corporation (USSC) is a global leader in advanced fire protection and safety solutions, dedicated to protecting life and property across diverse industries.

With over 250 employees across Australia, we deliver innovative systems and services through our specialised brands, including Lyons Airconditioning Services, Fire Protection Technologies (FPT), and QTEC Fire Services.

Join a growing organisation where safety, reliability, and technical excellence are at the heart of everything we do.

#J-18808-Ljbffr

📌 Planning Coordinator - Victoria (City of Monash)
🏢 Firestorm Fireprotection
📍 City of Monash