Ipswich, United Kingdom | Posted on 15/06/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.
Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 months contract with a local authority

Summary

- The Resolution and Tribunal Officer is a critical role responsible for managing Special Educational Needs and Disability (SEND) tribunal appeals.



This position ensures compliance with statutory requirements and aims to achieve timely and effective resolutions. The officer will coordinate mediations, represent the Local Authority (LA) at tribunal hearings, and collaborate with key stakeholders to resolve disputes in the best interests of children and young people.

Responsibilities

- Manage a caseload of SEND tribunal appeals, ensuring all deadlines and statutory requirements are met.

- Prepare and submit responses and documentation to the First-tier Tribunal in a timely and accurate manner.

- Coordinate and facilitate mediation processes to resolve disputes, reducing the need for formal hearings.

- Represent the Local Authority at tribunal hearings, presenting cases effectively and professionally.

- Liaise closely with parents, carers, young people, legal representatives, advocates, and educational settings.

- Work collaboratively with internal teams, including SEN, legal, and education professionals.

- Maintain accurate, detailed, and up-to-date case records and documentation.

- Proven experience managing SEND tribunals or similar legal/appeals processes.

- Experience working within a Local Authority or public sector environment.

- Experience liaising with multiple stakeholders, including families and legal teams.

- Experience preparing tribunal documentation and representing cases.

Essential Qualifications

- Relevant degree or qualified qualification in law, education, social care, or a related field – desirable.

- Evidence of continued professional development in SEND, legal processes, or dispute resolution – desirable.

Additional Information

- Working hours: 37 hours per week.

- Ideally, 1 day a week in the office, if possible, otherwise working virtually.

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📌 SEND Resolution and Tribunal Officer (City of Ipswich)
🏢 Civic Recruitment
📍 City of Ipswich