Quality Assurance Leader: Strategy & Customer Outcomes (City of Parramatta Council)

Quality Assurance Leader: Strategy & Customer Outcomes (City of Parramatta Council)

14 Aug
|
iCare
|
City of Parramatta Council

14 Aug

iCare

City of Parramatta Council

icare seeks a Head of Quality Assurance to lead the development, implementation and continuous improvement of the Workers Compensation QA framework and strategy. You will drive a culture of quality, accountability and continuous improvement across icare and external providers.

The role emphasizes oversight of regulatory obligations, data-driven insights and governance, with a focus on customer outcomes and risk management. Hybrid work with Sydney base and collaboration across offices.

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📌 Quality Assurance Leader: Strategy & Customer Outcomes (City of Parramatta Council)
🏢 iCare
📍 City of Parramatta Council

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