Head of Workforce Planning & Real-Time Operations (City of Sydney)

Head of Workforce Planning & Real-Time Operations (City of Sydney)

14 Aug
|
Commbank
|
City of Sydney

14 Aug

Commbank

City of Sydney

CommBank is seeking a Senior Leader to drive Workforce Planning & Real Time Support for Direct Channels across Customer Contact. You will oversee forecasting, scheduling, delivery and budget planning, while guiding a team of planners and analysts to deliver superior customer outcomes.

You will work with senior stakeholders to implement data-driven insights, transform operational processes, and maximise technology to improve efficiency and service levels across Sydney, Melbourne or Perth offices.

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📌 Head of Workforce Planning & Real-Time Operations (City of Sydney)
🏢 Commbank
📍 City of Sydney

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