Launch Recruitment - IT Recruiting – Melbourne VIC

Contract

We are seeking an experienced Program Support Officer (DevOps & Technical Delivery) to join a high-performing technology delivery environment. Working closely with Program Management Office teams, Technical Delivery Managers, and key stakeholders, you will play a pivotal role in supporting delivery governance, DevOps capability uplift, reporting, and coordination activities across a complex technical portfolio.

This is a unique opportunity for a delivery-focused professional who enjoys driving continuous improvement, building solid stakeholder relationships, and contributing to successful technical delivery outcomes.

Key Responsibilities

DevOps Capability & Governance

- Support the development, implementation, and monitoring of DevOps standards, practices, and delivery governance frameworks.
- Establish and maintain delivery metrics, reporting, dashboards, and performance insights.
- Assist with DevOps maturity assessments and continuous improvement initiatives.
- Promote consistent adoption of agreed delivery and governance practices across teams.
- Monitor compliance against governance requirements and elevate risks or issues where required.
- Identify opportunities to improve delivery quality, efficiency, and visibility.

Program & Project Support

- Prepare executive reports, board papers, presentations, briefs, and other key program documentation.
- Coordinate governance forums,



meetings, action registers, and reporting activities.
- Support delivery managers in maintaining schedules, milestones, risks, issues, and dependencies.
- Track and report on progress across multiple workstreams and initiatives.

Technical Delivery & Release Support

- Coordinate activities related to technical delivery, release management, and transition planning.
- Track actions, dependencies, and deliverables to ensure successful delivery outcomes.
- Support release readiness, implementation planning, and transition-to-support activities.
- Facilitate collaboration between technical teams, business stakeholders, and operational support functions.

About You

- Experience in a Program Support Officer, PMO Analyst, Project Coordinator, Delivery Coordinator, or similar role within a technology environment.
- Understanding of DevOps principles, delivery governance, and technical project delivery practices.
- Strong reporting and documentation skills, including experience preparing executive-level communications.
- Excellent stakeholder engagement and relationship management capabilities.
- Ability to analyse information, identify risks, and support governance and assurance activities.
- Strong organisational skills with the ability to manage competing priorities.
- Exceptional communication skills, both written and verbal.

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📌 DevOps Consultant (Melbourne)
🏢 Launch Recruitment - IT Recruiting
📍 Melbourne