Keep a skilled local trades business runningArtisan Air installs and services air conditioning and refrigeration across the Northern Rivers — Byron Bay to Ballina, Lismore to the Tweed Coast.
Our Office Administrator is the engine room of the business: the person who keeps the accounts accurate, the paperwork compliant, and the office organised so our technicians can do quality work in the field.
Our current administrator is moving on after building the role into something she's proud of, and we're looking for the right person to take it over.About Artisan AirWe're a local team with over 30 years in the industry, supplying and installing Daikin, Mitsubishi Electric, LG and Braemar systems for homeowners, builders, schools, aged care facilities and commercial clients.
We compete on skill and reliability, not price.
We're based in Ballina and we know the Northern Rivers climate better than anyone.What you'll doOwn the accounts in Xero — receivables and bank reconciliation review, accounts payable,



supplier paymentsInvestigate and resolve customer invoice enquiries using our job management system (SimPRO — training provided)Manage the general inbox and be a reliable first point of contact for suppliers and clientsKeep our compliance records current — contractor statements, insurances, licencesCoordinate with our external bookkeeper and accountant on payroll and BASSupport the Managing Director with documents, correspondence and general administrationProvide reception cover and help with job bookings when neededWhat we're looking forRequired:Solid experience in office administration or bookkeeping for a small businessConfident with Xero (or a similar accounting package and willing to learn Xero quickly)Organised, accurate, and comfortable owning your own workloadClear, friendly communication on the phone and in writingNice to have:Experience in a trades, construction or services businessFamiliarity with job management software such as SimPROPayroll experienceConditionsFull-time, Monday to Friday 8:00am–4:00pm at our Ballina office — no weekends.
A reliable, friendly team that values honest work and looks after its people.Pay: $65,****** – $75,****** per yearWork Location: In person

📌 Office Administrator (New South Wales)
🏢 Artisan Air
📍 New South Wales