Maddington Hyundai & Isuzu UTE is seeking a motivated and customer-focused Assistant Service Manager to support our busy and growing Service Department.
About the Role
Working closely with the Service Manager, you will help lead a high-performing team while ensuring our customers receive an exceptional service experience from booking through to vehicle collection.
Key Responsibilities
Assist in the day-to-day management of the Service Department
Support and mentor Service Advisors and workshop staff
Deliver outstanding customer service and resolve customer concerns professionally
Monitor workflow and workshop efficiency to maximise productivity
Ensure service processes comply with manufacturer standards
Assist in achieving departmental targets for customer satisfaction, sales, and profitability
Coordinate scheduling, bookings, and vehicle handovers
What We're Looking For
Previous experience in a dealership service setting
Solid leadership and team management skills
Excellent communication and relationship-building abilities
Proven commitment to exceptional customer service
Sound understanding of automotive service operations
Ability to work in a fast-paced environment and manage competing priorities
Experience with dealer management systems will be highly regarded
Why Join Maddington Hyundai & Isuzu UTE?
Competitive salary package
Supportive and skilled team culture
Ongoing manufacturer training and career development
Opportunity to grow within a successful automotive group
Modern facilities and a positive working environment
Mandurah, Mandurah & Peel WA
J-18808-Ljbffr
📌 Assistant Service Manager Gosnells
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📍 Gosnells
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