Future NRG in Shepparton is seeking a experienced Customer Care Team Lead to coordinate our customer service function across projects and trades. You will guide a small team, ensure skilled, responsive communication, and maintain accurate customer records in our CRM.
You will work closely with the Technical Manager and Customer Service Officer to resolve escalations, improve service standards, and report on KPIs.
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📌 Customer Care Team Lead Energy & Regional Growth Shepparton
🏢 Future NRG
📍 Shepparton
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