What you’ll do
Greet and assist students at reception, in person, by phone and email
Handle enrolments, student records and database entry [e.g. aXcelerate/VETtrak]
Support students with course questions, timetables, USI and payment queries
Assist trainers with classroom setup, resources and attendance
General admin: filing, ordering supplies, keeping the campus organised
Escalate student welfare or academic concerns to the right staff member

About you
Previous admin, reception or customer service experience (education sector a plus)
Warm, patient manner — you enjoy helping people
Solid written and verbal English; confident with Microsoft Office
Organised and able to juggle a busy front desk
Available Tuesday to Saturday and willing to work across both campuses
[Second language such as Arabic,



Hindi or Punjabi highly regarded]
Working with Children Check (or willing to obtain)

What we offer
Sunday and Monday off — beat the weekday commute
Supportive team and genuine training on our systems
Career development / study prospects

How to apply

Click Apply and send your resume with a short cover letter telling us why this role suits you. Applicants must have full working rights in Australia.

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📌 Student Support & Administration Officer Blacktown (Australia)
🏢 First Aid Coach Sydney
📍 Australia