Internal Sales & Customer Support
$within market rate + super + bonuses
A long‑established Australian supplier in the industrial products sector is seeking an Internal Sales & Customer Support professional to join this high performing team. This organisation has a solid national customer base and a reputation for reliable service and quality products.
This role is office‑based in Melbourne’s north and focuses on inbound enquiries, quoting, customer relationships, and product support.
This is a warm internal sales role where leads will come to you to convert. No need for cold outreach.
Key Responsibilities
Respond to inbound phone, email and walk‑in enquiries
Build and maintain relationships with repeat customers
Prepare accurate quotations and follow up to close sales
Provide product information and guidance
Maintain CRM records and support sales reporting
Coordinate delivery timelines and communicate updates
Contribute to market insights and internal sales discussions
About You
Background in internal sales, customer service or sales support
Confident communicator with strong relationship‑building skills
Comfortable learning product features and explaining them clearly
Organised, proactive and able to manage multiple enquiries
CRM or quoting system experience (any platform)
Salary & Perks
$market rate + super
Annual bonuses up to $4K
Christmas bonus ($2–$4K)
Secure, long‑term employer with supportive team culture
Training provided on products and systems
This is a role where you will be fully embedded in the team and their reliable and steady customer base.
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