Senior Help Desk Lead Onsite It Support & Mentoring Melbourne (Australia)

Senior Help Desk Lead Onsite It Support & Mentoring Melbourne (Australia)

09 Aug
|
Melbourne Convention and Exhibition Centre
|
Australia

09 Aug

Melbourne Convention and Exhibition Centre

Australia

Melbourne Convention and Exhibition Centre in Melbourne is seeking a Senior Help Desk Analyst to join our ICT team. The role provides frontline and second-level ICT support for over 200 users, resolving incidents and service requests with a focus on high-quality customer service.

You will lead with ITIL processes, mentor junior analysts, and contribute to continuous improvement, knowledge management, and ticketing workflows.
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📌 Senior Help Desk Lead Onsite It Support & Mentoring Melbourne (Australia)
🏢 Melbourne Convention and Exhibition Centre
📍 Australia

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