Join our welcoming Noosa clinic and lead a passionate admin team while helping deliver exceptional patient experiences every day.
What You'll Do
Lead front desk operations and oversee the daily running of the clinic
Support, coach and develop a team of 3 administration staff
Manage billing processes including HICAPS, Medicare/DVA, WorkCover and third‑party funding
Coordinate rostering, onboarding and training
Monitor KPIs and contribute to clinic performance
Build solid relationships with referrers and support clinic communication
Identify opportunities to improve systems, workflows and patient experience
About You
Experience in medical, allied health or customer service leadership is highly regarded
Previous Office Manager or administration leadership experience is desirable, but not essential – we'll train the right person
Organised, proactive and confident managing multiple priorities
Strong communication skills with a passion for supporting both patients and your team
Enjoys improving processes and creating a positive workplace culture
Why Join Us
Established clinic with an experienced and supportive team
Robust potential for future clinic growth
Team-oriented multidisciplinary environment
Ongoing support from our Office Manager network and shared services teams (HR, IT, Finance & Marketing)
Competitive salary, regular salary reviews and quarterly bonuses
Perks
50% discount on all services for you and your immediate family
Paid parental leave
Pet leave
Employee Assistance Program (EAP)
Regular social events and team celebrations
About Us
For over 30 years, Sports & Spinal Physio has been one of Southeast Queensland's leading allied health providers. With clinics across the region, we're proud of our supportive, patient‑first culture where people genuinely enjoy coming to work.
We invest in our people through ongoing development, genuine career progression and a values‑driven approach to everything we do.
Our Values
Respect All
Be Memorable
Collaborate & Grow
Innovate for the Future
Show the Love