Creative Aluminium And Glass is a glass is a company dedicated to delivering high-quality solutions for our clients. We are seeking an organised, proactive Organisational Professional to support day-to-day operations across accounts, staff coordination, and client relationship management.

Key Responsibilities

Accounts & Administration
Support ongoing administrative processes, filing, record keeping, and document control
Maintain office systems (spreadsheets, trackers, and digital filing) to ensure accurate information flow

General Office Administration
Manage day-to-day office operations, including scheduling, procurement of office supplies, and coordinating routine tasks
Prepare and distribute documents and communications as needed
Support compliance with internal policies and administrative procedures

Staffing & Workplace Support
Provide coordination support for staffing matters, including rostering updates, attendance records, and general HR/admin tasks (within scope)
Assist with onboarding coordination (e.g., paperwork, induction scheduling, induction logistics)
Act as a point of contact for routine staff enquiries and help escalate issues appropriately

Client Relationships & Support




Handle incoming enquiries and support client communication professionally and efficiently
Coordinate with internal teams to ensure client requests and follow-ups are captured and actioned
Maintain strong customer service standards and support issue resolution (escalating complex matters when required)
Support scheduling and tracking of jobs/projects from a client service perspective

Requirements
At least a degree level of qualifications and 2 years of relevant work experience
Robust attention to detail and the ability to manage multiple priorities in a fast-paced environment
Excellent communication skills (written and verbal) and qualified client-focused attitude
Reliable and proactive, with strong organisational and problem-solving skills
Familiarity with trades/services businesses and job tracking workflows
Experience using accounting/administration software such as Xero, MYOB, or similar
Experience with rostering/HR coordination and document management

Why Join Us
Be part of a growing company in the glass and aluminium industry
Support a team that values professionalism, reliability, and strong customer service

📌 Organisational Professional Villawood (Australia)
🏢 Innovative Aluminium and Glass
📍 Australia