At Dental Excellence, we are a modern privately owned dental practice dedicated to providing exceptional patient care in a warm, welcoming, and professional environment. We value kindness, teamwork, and continuous growth, and we're committed to creating a workplace where our people feel supported, valued, and enjoy coming to work each day.
About the role
This is an exciting opportunity for a warm, organised and professional individual who is passionate about delivering exceptional customer service. As one of our full time Front Office Coordinators your hours of work are over 4 days per week, no weekends. The key responsibilities of the position include:
First point of contact for our patients and creating a welcoming experience as the face of our practice
Schedule patient appointments and handle enquiries
Coordinate/Manage appointment book and recall system
Maintain accurate patient records
Processing of patient's fees and handle other financial tasks as required
Follow office policies and procedures
Essential skills and experience
Experience in a similar role
Minimum 2 years of experience in a receptionist role, within a dental environment
Strong communication and interpersonal skills, with the ability to interact effectively with patients,
staff, and external suppliers.
Experience with dental practice management software is required
Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills
What we offer
Chance to build a rewarding and long term career with a respected dental practice
Competitive remuneration
Modern working environment and staff facilities
Onsite free parking
Reduced fee services for our team and family
Supportive, friendly, and qualified team
Ongoing training and growth
Regular team building and social events
An employer that genuinely cares and listens
Application Process
If you would like to be considered for this chance, please submit your resume and cover letter outlining your experience and motivation to work in our team (please include your availability). Please note:
Australian permanent residency is required for this position.
Applicants must be able to provide a National Police Clearance
Only shortlisted candidates will be contacted
We kindly request no assistance from recruitment agencies
For more information on our practice visit dentalexcellence.net.au
📌 Dental Receptionist Mount Hawthorn
🏢 Dental Excellence Mount Hawthorn
📍 Mount Hawthorn
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