3-month contract with strong potential for extension or permanency

About Our Client

Join a well-established specialist healthcare practice experiencing continued growth. With a strong focus on patient care, professionalism, and innovation, they are seeking a capable and proactive Receptionist to support their team and ensure a seamless experience for patients and stakeholders alike.

Job Description

You'll take ownership of a broad range of reception and administrative responsibilities, including:
Welcoming patients and visitors and providing exceptional customer service
Managing incoming phone calls, emails, and patient enquiries
Coordinating and scheduling appointments
Liaising with patients, specialists, healthcare providers, insurers, and other stakeholders
Supporting patients throughout their treatment journey
Preparing clinic and theatre schedules
Coordinating patient documentation and surgical paperwork
Maintaining accurate patient records and ensuring compliance with privacy requirements
Processing patient billing and payments
Managing invoicing for private patients, DVA clients, and third-party insurers
Assisting with reconciliations and administrative reporting
Using practice management systems to maintain records and support clinic operations




Supporting the use of healthcare technology and AI-driven administrative tools

The Successful Applicant
Previous experience in a receptionist, administration, or medical administration role
Strong organisational skills and the ability to manage multiple priorities
Excellent communication and interpersonal skills
A professional and patient-focused approach
High attention to detail and accuracy
The ability to work independently while contributing positively to a team setting
A proactive attitude and willingness to take ownership of tasks

Highly regarded:
Experience within a specialist medical practice
Experience managing appointments, referrals, billing, and patient administration
Exposure to surgical, procedural, or pain management environments
Experience using Xestro Practice Management Software
Experience using Heidi AI or similar healthcare technology platforms

What's on Offer
3-month contract with robust potential for extension or permanency
Hourly pay between $36 and $44 AUD, based on experience.
Opportunity to work in a healthcare setting in Bowen Hills.
In office parking provided
Prospect to join a growing specialist healthcare practice

📌 Receptionist Bowen Hills (Australia)
🏢 Michael Page
📍 Australia