Ibis Budget Brisbane Airport is seeking a hands‐on, energetic Assistant Manager to join our fast‐paced and ever‐evolving hotel environment.
Located in the Brisbane Airport precinct in Hendra, our 93‐room hotel is always on the move and this role is right at the heart of it.This is a highly customer‐focused position where you will lead from the front, ensuring every guest has a seamless and memorable experience.
You will thrive in a dynamic setting, confidently multitasking while keeping operations running smoothly.Job DescriptionIn this role, you will:Oversee the smooth and efficient daily operation of the Front DeskDeliver exceptional customer service and handle guest needs and concerns with professionalism and careSupervise, support, and motivate team members to meet brand service standards and proceduresCommunicate effectively with the General Manager on all aspects of guest services and operationsManage shift handovers to ensure continuity and clarity across the teamManage Accounts Receivable, ensuring timely follow-up and accuracyAssist with rostering,



balancing operational needs with labour efficiencyComplete regular stocktakes and monitor inventory levelsProvide support with end of month processes, reporting and administrationQualificationsPrevious experience in an Assistant Manager or similar leadership roleA genuine passion for customer service and creating memorable guest experiencesAbility to multitask in a fast‐paced environmentStrong problem‐solving skills with a proactive mindsetConfident leadership style with a hands‐on approachStrong communication and organisational skillsExperience with Opera Cloud (desirable but not essential)Additional InformationOvernight availability is required for this roleOn-site living options are availableAccess to the Accor Heartist Perks Card, offering discounted accommodation and food & beverage worldwideOngoing learning and development through the "Learn Your Way" Academy
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📌 Assistant Manager (Brisbane)
🏢 Nearheal(trading as Nearheal
📍 Brisbane