Maroochydore, Queensland ****, Australia
Full‐time Permanent Mid‐level Senior
Posted 02 Jul ****
Description
Deliver reliable print performance through expert support, maintenance, and smart solutions.
At efex, no two days are the same.
You'll be hands‐on across diverse client sites, diagnosing print issues, maintaining devices, and ensuring minimal downtime, backed by a supportive team that values practical problem solving and great service.
Who we are:
With over 20 local branches supported by a strong national presence, efex is one of Australia's leading IT and digital services providers.
We deliver right‐sized solutions in IT, print, and communications that help businesses run smarter, simpler, and more efficiently.
Our culture is approachable and business‐focused: we speak in plain language, build real relationships, and always put people first, our clients and our team.
The Role:
We're looking for a Print Technicianto join our Sunshine Coast teamfull‐time.
In this role, you'll play a key part in delivering high‐quality print support across our Managed IT and Print customer base.
You'll be responsible for installations, maintenance, and troubleshooting, ensuring our clients experience minimal downtime and maximum efficiency.
Based in Maroochydore.
Key Responsibilities
Provide onsite and remote supportfor print devices and related software
Deliver repairs, installations, and preventative maintenanceacross a range of devices
Build strong relationships with customers through clear communication and reliable service
Ensure all work is completed in line with SLA requirements and service delivery processes
Maintain accurate job documentation, system updates, and stock management




Proactively identify opportunities to improve service delivery and customer outcomes
About You
Proven experience as a Print Technicianor in a similar technical support role
Robust experience diagnosing and repairing multi‐function printers and print devices
Solid understanding of print software and troubleshooting
Exposure to IT environmentswill be highly regarded
Experience in production print environmentswill be highly regarded
Experience working with Konica Minolta and Kyocera devices/solutionswill be highly regarded
Excellent customer service and communication skills, with the ability to explain technical issues clearly
Strong attention to detail and commitment to quality outcomes
Ability to work independently and as part of a team
Current and valid driver's licence
Blue Card (or ability to obtain one)for working with children
What we offer:
Market-competitive salary: We recognize and value your expertise, offering top‐tier compensation commensurate with your skills and experience.
Birthday Leave:Take a well‐deserved day off to celebrate your special day, because we believe in recognizing and celebrating our team members' milestones.
Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing
Varied, hands‐on roleacross multiple clients and technologies
Opportunities to grow your technical skillsin both print and IT environments
If you're passionate about delivering exceptional service and enjoy working in a hands‐on technical role, we'd love to hear from you.
Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.
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