Mackay, QLD, Australia Dispatch Axiom Technologies
Handling Different PC Operating Systems ( Windows 7/8 and 10)
Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
Basic knowledge of SOE and group policies
Printer support
Good knowledge of MS Office tools installation & troubleshooting
Excellent customer service and people skills
Field experience supporting a variety of technologies and services
Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Personal Attributes
Valuable knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well-organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing




Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information
In-depth knowledge of
Microsoft Office applications
PC Laptop hardware
PC Laptop peripherals, including printers
Basic knowledge of
Active Directory
Exchange
Apple OS
SCCM
IT Qualifications
At least two of the following
PC Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification
Experience in a similar role
1 year of relevant experience.
Freshers and IT Students are also Welcome.
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📌 Desktop Support (Queensland)
🏢 Axiom Technologies
📍 Queensland