About UsWith over three decades of unwavering commitment, Ultimate Security has set the gold standard in safeguarding Australian residential, commercial, and governmental interests.
Our arsenal boasts state-of-the-art technology, ensuring a seamless fusion of security and sophistication.
We provide comprehensive security solutions, encompassing meticulous security assessments, vigilant static guards, advanced alarm systems, cutting-edge CCTV surveillance, responsive mobile patrols, and round-the-clock alarm monitoring.
Our mission extends beyond protection; it embodies a profound sense of responsibility.
We are dedicated to our clients, employees, community, and environment, championing a sustainable and secure future.
Within our organization, we cultivate an inclusive, professional environment, where our workforce thrives and continuous development opportunities abound.
We maintain a strong presence in the community, fostering engagement and unity across our network.
Ultimate Security: Where professionalism and unwavering commitment converge for a safer, prosperous tomorrow.The RoleUltimate Security is seeking customer service‐oriented Monitoring Centre Operators, with experience in Mastermind EX monitoring platform, to work a rotating 24/7 roster.




This is a excellent prospect to join a dynamic team and work in a Grade A1 Certified Monitoring Centre.Key DutiesMonitor alarms and video surveillance systems across multiple sitesRespond to alarm activations and alarm system faultsDispatch guards and patrolsRespond to customer enquiriesGeneration of reportsData entryEnsure compliance and service levels are achievedSelection CriteriaA minimum of 1E Security LicencePrevious Monitoring Room experienceProficiency in Microsoft Office and OutlookAbility to work a rotating 24/7 roster including day shifts, including weekends and public holidaysAbility to work autonomously as well as part of a teamStrong attention to detailExcellent phone manners and overall customer serviceOur OfferGrade A1 Alarm Monitoring CentreGrowing organisation with national client baseOngoing career development and trainingCompetitive salaryUltimate Security Australia values diversity and encourages interest from Aboriginal and Torres Strait Islander Peoples and people with diverse cultural and linguistic backgrounds.Only short‐listed candidates will be contacted.Applications from agencies will not be entertained.NSW Master Licence - *********Employer questionsDo you have customer service experience?
Do you hold a current security licence?
Which of the following Microsoft Office products are you experienced with?
Which of the following statements best describes your right to work in Australia?
Do you have data entry experience?
How many years' experience do you have as a Monitoring Centre Operator?
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📌 Monitoring Centre Operators (New South Wales)
🏢 Ultimate Security Australia
📍 New South Wales