Telstra Business Technology Centre – Dandenong VICFY26 is the year of growth and as a team we have a laser sharp focus on our four pillars:Brilliant people and partnershipsCustomer obsessionExecution excellenceResponsible growth and returnsAs a Telstra Business Technology Centre Outbound Telemarketer you will be responsible for managing sales enquiries for Telstra's medium and small business customers.What you need to thrive in this roleAbility to meet SLAs and key performance metrics.Demonstrated commitment to relationship building and working in partnership with key stakeholders.Excellent communicator with strong interpersonal, engagement and presentation skillsAbility to adapt to changeFluent in EnglishShow initiative,



embrace and adopt recent technology and methodologies that can positively impact customer experience.Hunger and Drive to ImproveTelco or ICT experienceOutbound Sales ExperienceCommunication – written and verbalSystems and CRM experienceGrowth mindsetListeningRelationship ManagementStakeholder ManagementA passion for ICT products and solutionsTeamworkJob Profile SummaryMaking outbound sales calls to new and existing Telstra Business customers.Meet and greet customers who visit the Telstra Business Technology Centre.Support our Business Technology Advisers and Account Managers in the creation of leads.Develop capability and technology knowledge of Telstra business products and services.Authentically collaborate with peers, team members and key stakeholders across the TBTC channel (e.g. Field Sales Team and internal Telstra team) to support the identification and qualification of leads.Meet individual, team sales and customer experience KPIs.Continue to upskill and develop capability and knowledge across Telstra's portfolio of products and business solutions.Identify areas of improvement and actively embrace change and technology to better support our business customers.Please note: Only shortlisted candidates may be contacted.
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📌 Outbound Telemarketer (Victoria)
🏢 Telstra Business Technology Centre
📍 Victoria