Work optionsHybridThe National Sales Representative is responsible for managing a high volume of warm inbound phone and web enquiries.
The role involves qualifying customer needs, following a structured sales pitch, building value in products and services, and using solution-selling techniques to recommend the most suitable option.
Success in this role requires strong communication skills, the ability to manage multiple enquiries efficiently, and a focus on converting leads into sales while delivering an excellent customer experience.About UsKent is an Australian success story that started over 75 years ago and has grown from a family business to an award-winning organisation.
Don't make the mistake of thinking we're just a bunch of trucks, we have over 400 amazing employees and contractors across a network of almost 20 locations.
Our specialised business units supporting our operations are high performing but still know how to have fun.
Including our tech team who build bespoke systems inhouse, and marketing who enhance our digital transformation.
What's little known about us is that Kent is a great place to work because we have great people with great stories.
They reflect the rich heritage we have as well as the next generation of new ideas, a winning combo for us to innovate and drive the industry to new heights.BenefitsWe offer a competitive salary plus super and bonus schemeOur Kent CARE Program is dedicated to staff wellbeing and mental healthNumerous employee reward platformsSalary packaging and salary sacrificingEarly wage accessCorporate discounts for utilities and health insuranceStaff discounts on storage and removals servicesNovated LeasingCompany wide recognition programWe believe in inclusiveness and workplace equalityWe've recently invested 2M into our digital technology5 star rated onboarding experience1 in 3 roles are filled internally,



we love promoting from withinDiverse business areas that offer plenty of career opportunityAbout The RoleCustomer Service is our priority and is the driving force behind our vision and values.
With more and more people relocating across the country and the globe, our services are more in demand than ever.
This is a rare chance to join our high performing Sales team as a National Sales Consultant based in our Clayton South office in a hybrid role, where success will come easy as you capitalize on selling our quality services and products.You will be part of a long-standing, highly experienced team that has proven their success year after year.
Reporting directly to the National Sales Team Leader, who is all about supporting you to make your mark and reap the rewards.
As this role is responsible for responding to all relevant inbound enquiries, your ability to build rapport with clients is essential as you will be helping them to navigate the logistics and stress of relocating.Some Of What You Will Be DoingFormulating pricing and proposals that best suit the clientPromote full suite of services to ensure our clients' needs are metAssist with any service issues ensuring effective and timely solutionsPromote customer feedback as we strive to always improveMaintain exemplary customer service throughoutAbout YouIdeally you will have experience or exposure to the removals industry but we are happy to talk to individuals who are outcome focused.
If you can demonstrate you are a proven customer-centric and solution-focused individual that's also a bonus.
This role is not a hard sell, the key is to have empathy and respect for our broad client base.What We Hope You HaveExperience in a high volume sales role or qualifying warm leadsThe ability to apply excellent listening, communication, and negotiation skills throughout your interactionsOutcome drivenEnjoy working independently and driven by resultsAbility to prioritise effectively and work under pressureBe passionate, enthusiastic, and positive with a highly professional attitudeYou may not fit the requirements 100% but that's ok, we focus on training and development so that we can promote from within.
If you are looking for a career and not just a job, you're in the right place!
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📌 National Sales Consultant (Victoria)
🏢 Kent Removals and Storage
📍 Victoria