Investigate, troubleshoot, and resolve incidents and service requests for infrastructure and other related technologies (network, network security, etc.)Maintain system health and performance through proactive maintenance and patching activities across infrastructurePerform configuration and administration of infrastructureContribute to processes and review their application to ensure that controls, policies, and procedures are operating effectivelyFollow and enforce ITIL-aligned incident, request fulfillment, problem, and change management processes for changes required on the customer's networkBuild effective working relationships both internally and externallyAbout youITIL Foundation qualifications and suitable vendor certifications preferredExperience in IT engineering/operations or similar fieldGood analytical and problem-solving skills, able to leverage server/network knowledge and broad array of tools to solve problemsPalo Alto Firewalls and Panorama – Experience implementing, supporting and maintaining - Active PCNSE certification is desirableMeraki – Experience implementing, supporting, and maintaining of Meraki Security Appliances,



Switching and Wi‐Fi; Active ECMS1+2 Certifications desirableNext-Generation Firewall (NGFW) - Experience implementing, supporting, and maintaining firewalls vendors such as Palo Alto and/or FortinetNetworking (Routing/Switching/Wireless/SD-WAN) – Experience implementing, supporting, and maintaining vendors such as Cisco and/or ArubaCurrent and ex-serving ADF members are encouraged to applyNice to havesSASE/SSE Platforms such as Palo Alto Prisma Access and NetskopeCisco Enterprise Networking (Route/Switch/SDWAN/Wireless/ISE) – Experience designing, implementing, supporting and maintaining - CCNP is desirableSDWAN Platforms such as Prisma SDWAN, VMware VeloCloud, Cisco/ViptelaNon-Palo Alto Firewalls such as Fortinet FortiGate.LAN/WAN/Wireless Network vendors such as Cisco, Aruba, Juniper, etc.Cisco Umbrella – Experience supporting DNS and Secure Internet GatewayPalo Alto and Fortinet FirewallsActive PCNSE and NSE4+ certifications desirable.You Set the Vision,We Shape the Digital Journey
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📌 Network Engineer (Geelong)
🏢 Quantumminds
📍 Geelong