Our client is a specialist supplier of packaging materials to the food & beverage industry.
Operating for more than 45 years, they continue to grow and expand their footprint and are now seeking an Operations Manager to lead the Customer Service team which includes Supply Chain management and logistics.
In addition, this role is a central point of contact between the warehousing teams, customer service teams, IT and sales teams.Benefits include:Excellent remuneration - $*********K + superHybrid working setting - 1 day working from homeClose to Green Square Train StationParking available in RoseberyThe RoleReporting to the Director, the Operations Manager is responsible for leading, managing,



and coordinating office operations and procedures.Responsibilities include:Lead the Customer Service & Logistics team of 5Assisting with Customer Service requests where requiredImproving customer service & logistics processesProcess improvement processes across the wider teamLiaise with IT regarding new system & process improvementsLiaise with external customers regarding escalated issuesWork closely with finance team regarding paymentsStakeholder engagement with national warehouse teamSales team liaison including working closely with sales support teamSkills & Experience5+ years of operations management experienceProduct knowledge experienceERP sortware - SAP or similarDegree qualificationExcellent time management skillsStrong influencing skills
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📌 Operations Manager (New South Wales)
🏢 Curtis Partnership
📍 New South Wales