GYC Mower Depot is looking for an organised and customer-focused Workshop Administrator to join our team.GYC is a family-owned business that provides equipment sales, spare parts, servicing and repairs for leading brands including Honda, STIHL, Toro, Victa, Greenworks and Cub Cadet.About the RoleThe Workshop Administrator is responsible for supporting the day-to-day operation of our busy service department.
You will be the main point of contact between customers, technicians, suppliers and management, helping ensure workshop jobs are booked, updated and completed efficiently.This role will suit someone who enjoys customer service, administration and working in a fast-paced team environment.Key ResponsibilitiesCoordinate workshop bookings for equipment servicing and repairs.Provide professional customer service in person, by phone and email, including repair updates and collection notifications.Prepare job cards, repair estimates, invoices and process customer payments while maintaining accurate records.Obtain customer approval before repairs commence and manage workshop documentation and administration.Order spare parts, monitor outstanding orders,



and liaise with suppliers regarding parts and warranty claims.Coordinate repair schedules with workshop technicians and management to ensure efficient workflow.Organise equipment collections and deliveries.Maintain an organised workshop reception and administrative area.About YouThe successful applicant will have:Strong customer service and communication skillsGood administration and computer skillsThe ability to manage multiple jobs and prioritiesStrong attention to detailA professional and helpful approach with customersThe ability to remain organised in a busy environmentConfidence speaking with customers about repairs, estimates and timelinesThe ability to work independently and as part of a teamA current Australian driver's licencePrevious experience in workshop administration, automotive servicing, machinery, spare parts, service advising or a similar role would be highly regarded.
Knowledge of outdoor power equipment is helpful but not essential, as training will be provided.What We OfferA full-time, reliable positionFlexible working hours, with some Saturday work when requiredTraining and support from an experienced teamStaff discounts across our product rangeThe opportunity to work with leading outdoor power equipment brandsA friendly, family-owned business environmentOpportunities to develop your product and industry knowledgeOnly applicants with the right to work in Australia will be considered.
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📌 Workshop Administrator - Flexible Hours (New South Wales)
🏢 GYC Mowers
📍 New South Wales