Praemium is seeking a Platform Support Analyst to join our Client Support team in Melbourne.
You'll be the first point of contact for advisers and wealth managers using Scope, our portfolio reporting, analytics & tax optimisation SaaS solution.
You'll handle queries via calls, chats, and emails within SLAs and educate users on platform features.
Ideal candidates have RG146 or solid wealth management background, understand investment concepts, and are tech-savvy with experience supporting SaaS
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