At Midcoast Trucks, you're not just joining a business — you're becoming part of a close-knit team that values loyalty, hard work, and growth.
We invest in our people and provide opportunities to develop skills and build rewarding careers within the industry.
We are seeking a motivated and reliableParts Interpreterto join our Coffs Harbour Parts Department.
This is a hands-on role suited to someone who enjoys a mix of customer service, administration, and working in an active warehouse environment.
About the Role
You'll play a key role in ensuring parts enquiries and orders are accurately interpreted, processed, and delivered on time.
Working closely with our workshop, service, and sales teams, you will provide professional support to both internal and external customers.
Key Responsibilities
Parts & Operations
Interpret manufacturer manuals and catalogues to identify correct parts
Process orders, quotes, and invoices accurately in the system
Pick, pack, and dispatch parts including freight and branch transfers
Maintain organised and accurate stockrooms and warehouse areas
Help manage inventory levels to ensure adequate stock holding
Customer Service
Provide expert parts advice to retail, trade, and internal customers
Handle enquiries both over the counter and via phone/email
Promote specials and identify upselling opportunities
Maintain clean, well-stocked retail displays with updated pricing
Administration & Finance
Process stock order invoices and receipts
Record lost sales and identify improvement opportunities
About You
We're looking for someone who is:
Organised with solid attention to detail
Customer-focused with good communication skills
Able to work in a fast-paced environment
Interested in automotive or heavy vehicle parts
Comfortable using computer systems
Skills & Requirements
Parts Interpreter qualification(or years of experience)
Previous experience in the motor or parts industry (preferred)
Forklift licence (or willingness to obtain)
Experience with warehousing or stock control (desirable)
Ability to work a rotating Saturday roster
What We Offer
Stable, full-time role in a growing business
Supportive team environment
Ongoing training and development opportunities
Variety in your day-to-day work
Opportunity to build a long-term career in the heavy vehicle industry
Uniform supplied
Weekly Friday lunches
Pathways for upskilling
No candidate meets every single desired qualification or skill.
If your experience looks a little different from what we have outlined but you believe you could add value to the role, we would love to learn more about you!
Remuneration based on experience.
Only shortlisted candidates will be contacted.
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