Salary: SHADS Award Level 6 + allocated vehicle provided
About us
Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community.
We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.
Our Vision is "A Spirit-led disciple-making movement: doing all the good we can because every life matters".
CommencingJuly ****, Wesley Mission is growing its GambleAware services, extending our reach across Blue Mountains & Western Sydney, Central Sydney,SouthwestSydney, and North Sydney & Central Coast.
This expansion reflects our longstanding commitment to harm reduction and ensures more individuals, families and communities can accesstimely,high-qualitysupport forgambling relatedharm.
About the role
As a Team Leader, you will provide visible, supportive and values‐driven leadership, ensuring high‐quality, protected and effective service delivery across GambleAware programs.
You will lead a team of dedicated counsellors and be responsible for operational oversight, workforce support, quality and continuous improvement, while working closely with managers and senior leaders during a period of service growth.
Key responsibilities include:
Leading and supporting staff to deliver safe, high‐quality, person‐centred services
Oversight of day‐to‐day operations in line with GambleAware Service Specifications and Quality Standards
Coaching, supervision and performance development of team members
Supporting staff wellbeing in a fast‐paced, emotionally demanding service environment
Contributing to service development, continuous improvement and reporting requirements




Building collaborative relationships with internal teams and external partners
Promoting inclusive, culturally responsive and trauma‐informed practice
Essential skills/knowledge
Relevant tertiary qualification in counselling or Psychology,
Proven team leadership skillsincludingexperience in supervision of staff, performancemanagementand team development
Demonstrated skillsand experience of a broad range of therapeutic approaches when working with individuals, couples,familiesand youth
Understanding and development in co-mobilities,addictionsand/or gambling counselling
Membership of professional association (i.e.,APS, PACFA, ACA)
Demonstrated abilityto buildrelationships of trust and cooperation, problem solve and resolve conflict
Demonstrate highly developed communication skills in written and oral situations, with supportive & positive attitude toward allpeoplefor whom there is responsibility,accountabilityor care
High levelofcomputer literacy, ability to manageclient-based systems and Microsoft suite
Current NSW driver's license
Current working with children's check
Police checks and clearances
Experience and training in Gambling Harm and or addictions
Experience in Power BI and GambleAware digital platform
Demonstrated behaviours
Willingness to affirm Wesley Mission's vision, mission and values and enthusiastically advocate our Word and deed ministry




Demonstrated ability to work unsupervised as well as an effective team player with a positive can-do attitude
Relates well to a range of people with sound listening and problem-solving skills
Displays unconditional positive regard during all workplace interactions
Confident professional attitude with strong initiative
Displays emotional maturity and resilience
Dedication to developing strong working relationships
Willingness to learn and accept feedback
What we offer
Meaningful work that supports individuals, and families impacted by gambling harm
Supportive, collaborative team culture with clinical supervision and training
Opportunities for professional development and growth within Wesley Mission
Access to salary packaging and employee assistance programs
Apply Now
Please apply with yourcurrent resume and a two-page cover letteraddressing the criteria and why you are interested in this role and what you can bring to our team.
Please note that if you do not submit the application requirements we will not accept your application
If you have any questions, please contact:******
Closing date: 21 August ****
Wesley Mission is a Christian organisation requiring all staff to affirm its values.
We are committed to providing an environment in which children can feel safe and valued.
The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number).
Aboriginal and Torres Strait Islander people are encouraged to apply.
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📌 Team Leader – Gambleaware (Tuggerah & Penrith) (Sydney)
🏢 Wesley Mission
📍 Sydney