Good starting salary with salary packaging on offer
Close to transport links, local cafes, and bars
Exciting time to support the growth of mid-value program at a time of investment
Full time permanent flexible role
Good starting salary with salary packaging on offer
Close to transport links, local cafes, and bars
Exciting time to support the growth of mid-value program at a time of investment
.ORGANISATION
The Garvan Research Foundation (GRF) is the fundraising and marketing arm of the Garvan Institute of Medical Research and provides financial support to the Institutes' medical research programs and strategic priorities.
GRF's income has grown from $110,000 in its first year to $47 million in **** approximately half of the Institute's total income.
The remarkable success of the Foundation is having a catalytic impact on their researchers' ability to make scientific contributions that will lead to earlier diagnosis, better treatment and prevention or cure of a range of diseases.
ROLE
This newly created role offers the opportunity to build your relationship fundraising experience for a two-person team working to drive growth of the mid-value program.
You get to use yourexceptional customer service, relationship managementandcommunication skillsacross themid-valueprogram.
Reporting to the Mid Value/Fundraising Officer and sitting within the Individual Giving team, you will be engaged in detailed and personalized engagement activities across new and existing donor groups via telephone, written communications and events.
This is a great prospect to build your relationship fundraising,



marketing and events skills for a leading medical research organisation that values and supports their team whilst contributing to life saving research.
RESPONSIBILITIES
Provide exceptional Customer Service and Stewardship of donors, gifts in wills prospects
Via phone, build relationships through active listening and providing information, guiding donors along the journey.
Conduct follow up engagement phone calls following relevant communications
Respond to enquiries from supporters in timely manner
Provide personalized written communications e.g. thank you notes, birthday cards, impact reports, appeals and email communications
Conduct donor care calls to mid-value supporters, bequest prospects and Partners for the Future
Respond to all mid value and gifts in wills campaign enquiries in a timely professional and sensitive manner
Provide best practice maintenance of detailed supporter records and data entry notes, and estate and relevant documents
Assist with research to identify new prospects
Conduct email, mail, or phone communications
Assist with individual mailings and direct mailing campaigns for both mid value and bequest supporters
Assist with development and delivery of tours and other engagement activities
Attend and assist at functions such public seminars, tours and external presentations and donor events
YOUR SKILLS & ATTRIBUTES




1-2 years' experience in fundraising or marketing (ideal but not essential)
Open to telemarketing, communications, health, science, nursing, events/hospitality and human resources background
Bring a warm, confident telephone manner
Experience in working in a people face or customer service role
Excellent customer service/interpersonal and relationship building skills
Sound knowledge of working with databases/CRM's
Sound MS Office products knowledge (Word, Excel, PowerPoint, Outlook and Zoom)
Exceptional attention to detail and high level of accuracy
Strong time management and project management skills
Excellent listening skills, with patience, tolerance and sensitivity towards donors
Can work effectively in a small team and independently without supervision while collaborating with broader Foundation
Sound judgement with ability to speak to organisation's mission and impact
Self-starter, motivated with calm, positive and 'can do' attitude and strong work ethic
We welcome applications from individuals re-entering workforce after a career break or looking to transition their exceptional interpersonal skills into the for-purpose sector
CULTURE
The team are sociable, hardworking and passionate about increasing awareness of and support for the Foundation, so that they can continue to contribute to research for a future where everyone lives longer, healthier lives.
If you bring exceptional customer service and communication skills, exhibit the highest standards of professionalism with experience we would love to hear from you.
#J-*****-Ljbffr

📌 Relationship Fundraising Coordinator (New South Wales)
🏢 Cause Recruitment
📍 New South Wales