XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
We have 120+technocrats in Australia working at our clientlocations.
XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Must Have Skills
Strong hands-on L2support experience with IAM applications (Forgerock / Ping)
Experience withForgeRock stack (Directory Services, FRIM, FRIG)
Proficiency inGroovy scripting
Solidunderstanding of Java (debugging, minor enhancements)
Experience withKubernetes and containerized environments
Hands-onexperience with mTLS, OAuth2, OpenID Connect, and SAML
Experience withSplunk and New Relic for monitoring and log analysis
Familiarity withCodefresh and GitHub Actions for CI/CD
Knowledge ofIncapsula (Imperva) or similar WAF solutions
Robust understanding of IAM, security protocols, and authentication flows
Requirements
Detailed Job Description:
Roles and responsibilities:




Provide Level 2 support for IAM platforms including Ping AM (Access Management) and ForgeRock stack
Monitor, triage, and resolve production issues related to authentication, authorization, and identity lifecycle
Support and maintain ForgeRock Directory Services (DS) environments
Manage configurations and troubleshooting for FRIM (ForgeRock IM) and FRIG (ForgeRock IG)
Develop and maintain Groovy scripts for customization and automation
Implement and troubleshoot mTLS (Mutual TLS) and secure communication channels
Investigate issues using monitoring tools like Splunk and New Relic
Support Kubernetes-based deployments and containerized IAM workloads
Assist with CI/CD pipelines using Codefresh and GitHub Actions
Work with Incapsula (Imperva WAF) for traffic filtering, security rules, and troubleshooting
Perform Java-based debugging and minor code enhancements
Participate in incident management, RCA, and problem management
Collaborate with security and infrastructure teams to ensure compliance with security best practices
Support release deployments and environment stability across Dev/Test/Prod
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📌 Support Engineer (Queensland)
🏢 XPT Software
📍 Queensland