Applicable years of retail store experience
Position Summary :
As a Retail Store Representative, you will be responsible with working collaboratively with the retail store team, providing exceptional customer service as per business expectation and standards.
You will drive sales performance by following set routines and processes and ensure that all sales targets and met.
Key Requirements :
Applicable years of retail store experience
Proven successful experience in store sales
People and customer engagement skills
Strong organisational skills
Good communication and interpersonal skills
Ability to work in a team
Ability to propose creative ideas to increase market share
Job Responsibility :
Respond to customer enquiries instore, online and over the phone
Ensure the showroom and products are well presented and tidy
Ensure showroom products are displayed with correct price tags
Greet customers as they enter the showroom
Contact existing customers to provide aftersales service and upsell
Resolves customer complaints by reporting to store manager then assist in investigating problems, developing solutions
Submits orders by referring to price lists and product literature
Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management
File all invoices and transactions
Perform end of day reconciliations
Perform daily cleaning
Job Functions :
Retail Assistants
Job Benefits :
A supportive and welcoming team environment
Opportunities to develop styling and retail skills
The chance to work with a curated collection of premium women's fashion brands
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📌 Retail Store Representative (Wagga Wagga)
🏢 Maison Mae
📍 Wagga Wagga
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