Join an award-winning tourism and transport company!
Training and Development opportunities provided!
SeaLinkis looking for bright and energetic individuals who have a strong work ethic and an enthusiastic attitude to join their team!
About the Role
The Cruise Attendant/ Deckhand role requires a high level of interaction with customers.
As the face of SeaLink QLD, it is the Cruise Attendant/Deckhand's responsibility to provide excellent customer service with a smile – meeting and greeting passengers as they board, assisting customers with any luggage or queries, selling ferry tickets, beverages and other products including tours products on board the vessel.
To ensure safe and efficient vessel operations, clear communication, physical fitness, and the ability to follow instructions and safety guidelines are paramount in this role.
About You
Enjoy working in a team environment
Excellent interpersonal skills, able to relate to passengers from a variety of backgrounds, and provide assistance
Have attention to detail with regard to cleaning tasks and paperwork
Robust work ethics and 'Can Do' Attitude
Able to work flexible hours
Be well presented at all times
Duties
Ensure the highest standards of customer service at all times.
Deck duties, including rope work, moving and securing gangways, ramps, and trolleys.
Boat handling - use of vessel tender boats
Assist with the safe, efficient, and timely boarding and disembarkation of all passengers.
Assist passengers where necessary with their luggage.
Bar work, including sales, stock control, and reconciliation.
Attend to passenger comfort and safety.
Skills, Qualifications & Experience
Elements of Ship Board Safety qualification
Senior First Aid and Resuscitation Qualification




Drivers License
Responsible Service of Alcohol certificate
Proven track record of excellentcustomer service
Experience in the tourism industry
About Us
SeaLink North Queensland is one of Kelsian Group's subsidiary business entities.
Kelsian Group is a publicly listed multi-modal transport and tourism operator, delivering world-class customer services and brilliant Australian holiday experiences.
Carrying more than 350 million passengers a year in different locations around the world, our Group has over 9,000 employees operating more than 3,200 buses and 78 ferries in New South Wales, Victoria, Queensland, South Australia, Tasmania, the Northern Territory, Western Australia, UK, Singapore and USA.
SeaLink North Queensland operates out of Townsville, North Queensland, and is proudly Australian-owned and operated.
With 4 vessels and over 80 staff SeaLink QLD is one of the most significant transport and tour operators in the region, operating daily 18 daily services to beautiful Magnetic Island and 5 services a week to Palm Island.
We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organization, and enable our leaders to champion diversity and inclusion.
We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.
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📌 Casual Cruise Attendant / Deckhand (Townsville)
🏢 Kelsian Group
📍 Townsville